Password Policy

Super Admin

New role as a ‘Super Admin’ who have highest access level on every platform

Password Complexity Policy

Normal user

Super admin

User Type	Minimum char	Maximum char	Special requirement
Normal User *Policy enforced for all users	8	-	a combination of alphanumeric characters uppercase and lowercase letters special characters
Super Admin *Configurable by network	8	99	a combination of alphanumeric characters uppercase and lowercase letters special characters

Password Change Frequency

Users should be permitted to change their passwords no more than once per 24 hours, with the configuration of this policy differing for each network.

Policy	Minimum	Maximum	Configurable
Password Change Frequency	1	12	✅

Account Lockout Policy

After the configured number of consecutive failed login attempts within 5 minutes, the account should be locked for the configured amount of time. By default, 5 times will lock for 1 hour.

Policy	Minimum	Maximum	Configurable
Number of fail attempts	1	12	✅
Range of time to locked account	5	180	✅

Duplicate Password Prevention

Users should not be able to set passwords that match any of their last previously passwords. the previous password range is network-configurable, with a default of last 5 passwords.

Policy	Minimum	Maximum	Configurable
Retention limit	1	12	✅

Force Change Password

Super Admin and also Normal User (Agent) should be prompted to change their password every X days.

User Type	Minimum (day)	Maximum (day)	Configurable
Normal User	30	1095	✅
Super Admin	30	1095	✅

Auto-Disable User

Our Auto-Disabled User Policy feature is designed to enhance the security of your account by automatically monitoring user activity and disabling inactive accounts. This policy checks for users who have not logged out for a specified period of time, ensuring that only active users have access to the system.

Policy	Minimum (days)	Maximum (days)	Configurable
Inactive user	30	365	✅