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CSV File

CSV File Type

CSV File Type

For CSV File uploads in Knowledge Management (KM), the system supports the file extension:

  • .csv (Comma-Separated Values)

Users can upload only one CSV file for each KM entry, ensuring that data remains structured and focused on a single file per knowledge item.

CSV Format

CSV Format

For CSV File validation in the Knowledge Management (KM) system, the following headers are required:

  • id* (mandatory)
  • content* (mandatory)
  • title (optional, auto-generated if not provided)
  • keywords (optional, auto-generated if not provided)
  • questions (optional, auto-generated if not provided)
  • metadata (optional)

Note:

  • Mandatory fields: id and content must be present in the CSV file for it to be valid.
  • Maximum no. of rows: 3000 rows
  • Auto-generation: If the user select ‘generate titles, keywords, and questions’, the system will automatically generate them. If users input these fields, their data will be appended.

Create CSV File Type

Create CSV File Type
  • Ignored fields: Any additional headers outside of these specified ones will be ignored during the validation process.